Leonard P. Campos Director of Operations Contact Leonard	Brandon Wahl Senior Accounts Manager Contact Brandon

                Residential Property Management

• Advertise the availability of the property "for rent" and to display for "rent signs"
• Negotiate leases on terms established by owner.
• Screen potential tenants as established by company guidelines
• Execute lease agreements on behalf of owner.
• Collect rents, fees, and security deposits.
• Maintain receivables and payables in a Trust account
• Serve notice to tenant for defaults and/or termination of tenancies.
• Point of contact for tenants. Respond to tenant's complaints, concerns, and questions.
• Conduct move-in and move-out inspections with tenants.
• Solicit bids on behalf of owner
• Hire, supervise, and discharge independent contractors required in the operation and maintenance of the property.
• Connect utilities on behalf of owner.
• Provide monthly "Income & Expense" statement to owner.
• Prepare and submit Gross Receipts Tax (mandatory gov't tax).
• Pay from gross receipts, all operating expenses and other expenses as instructed by owner.
• Provide tenancy and contract law information to owner as needed.
• Enforce House Rules






Multi Unit Property Management

• Advertise the availability of the property "for rent" and to display for "rent signs"
• Negotiate leases on terms established by owner.
• Screen potential tenants as established by company guidelines
• Execute lease agreements on behalf of owner.
• Collect rents, fees, and security deposits.
• Maintain receivables and payables in a Trust account
• Serve notice to tenant for defaults and/or termination of tenancies.
• Point of contact for tenants. Respond to tenant's complaints, concerns, and questions.
• Conduct move-in and move-out inspections with tenants.
• Solicit bids on behalf of owner
• Hire, supervise, and discharge independent contractors required in the operation and maintenance of the property.
• Connect utilities on behalf of owner.
• Provide monthly "Income & Expense" statement to owner.
• Prepare and submit Gross Receipt Tax (mandatory gov't tax).
• Pay from gross receipts, all operating expenses and other expenses as instructed by owner.
• Provide tenancy and contract law information to owner as needed.
• Enforce House Rules






Commercial Property Management

• 1. All duties and responsibility shall be as directed by the Board of Directors and in accordance with guidelines as stated in the Association's governing documents to include HPR, By-Laws, and House Rules. The following is an example of management duties and responsibilities:
A. Record all receivables and payables
B. Collect rents and fees and make deposits
C. Pay bills/invoices
D. Prepare financial reports
E. Solicit bids/proposals
F. Prepare/execute service contracts
G. Enforce rules and regulations established by owner
H. Announce, prepare, and conduct tenant's meetings (if applicable)
I. Monitor and supervise service contractors
J. Point of contact for tenants
K. Establish "Action Plan" for facility improvements & repairs
L. Supervise facility employees (if applicable)
M. Provide maintenance and technical information on property
N. Provide owner with regularly performance reports.
O. Provide tenancy and contract law information to owner as needed.






Homeowner's Association Management

1. All duties and responsibility shall be as directed by the Board of Directors and in accordance with guidelines as stated in the Association's governing documents to include HPR, By-Laws, and House Rules. The following is an example of management duties and responsibilities:

A. Maintain Association's bank account
B. Maintain accurate accounting records
C. Collect dues/fees and make deposits
D. Pay bills/invoices
E. Prepare financial reports
F. Solicit bids/proposals
G. Prepare/execute service contracts
H. Enforce covenants, house rules, etc.
I. Announce, prepare, and conduct Homeowner's meetings
J. Announce, prepare, and conduct Board of Director's meetings
K. Oversee contractors/service providers
L. Point of contact for home owners

                Corporate real estate management services

• Manage expenses
• Increase cash flow
• Manage financial/accounting records
• Ensure government compliance with rental property
• Enforce lease agreements
• Inspect property

Duties

Our property managers are full-time property managers. Unlike many of our competitors, our property managers do not have the split role as Realtor and property manager. This enables our property managers to be on call 24/7 for owners and tenants needs.

Vacancy

Listing of properties is handled by a professional RE/MAX Realtor. We use all available sources to find qualified tenants including advertisement, open houses, award winning web site, and the RE/MAX network to thousand of RE/MAX offices worldwide.  We also will place property in the Guam MLS data base ensuring maximum marketing exposure. 

Tenant Screening

At RE/MAX Diamond Realty, we run extensive tenant screening on prospective tenants. We examine carefully every single application and advice the property owner accordingly.  Owner's are then able to make sound decisions based on adequate information.  

Rent Collections

We collect rents and late fees from tenants and will make every effort to ensure tenants pay in full and on time. In case an eviction becomes necessary, we will represent the owner in court.

Financial Reports

We provide owners with monthly financial reporting to include "Income & Expense" statement and "Property Management" report. We also provide a “Year End” statement for your accounting records.

Maintenance and Repairs

We offer the flexibility of using your choice of professionals or to use our licensed and approved vendors selected for responsiveness, quality of work, and cost efficiency.